{"id":56931,"date":"2022-08-03T11:59:50","date_gmt":"2022-08-03T03:59:50","guid":{"rendered":"https:\/\/blog.easyparcel.com\/blog\/my\/?p=56931"},"modified":"2022-08-29T13:53:41","modified_gmt":"2022-08-29T05:53:41","slug":"cash-on-delivery","status":"publish","type":"post","link":"https:\/\/website.easyparcel.com\/my\/cash-on-delivery\/","title":{"rendered":"[Update] EasyParcel Launches Cash On Delivery (COD): Let Your Receiver Pay Upon Parcel Arrival"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"56931\" class=\"elementor elementor-56931\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-44bdaa75 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"44bdaa75\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-78efc606\" data-id=\"78efc606\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68d85d46 elementor-widget elementor-widget-text-editor\" data-id=\"68d85d46\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.7.7 - 20-09-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p>\ud83d\udc4b With the aim of increasing new customers for your eCommerce business, getting there can be quite a challenge.\u00a0Hence, having access to\u00a0<strong>a<\/strong><b>\u00a0variety of flexible payment options to deliver your goods<\/b>\u00a0can be a boon for your business \ud83d\udcc8.<\/p><p>\ud83e\udd41 EasyParcel is rolling out\u00a0a new payment feature \u2013\u00a0<b>Cash On Delivery (COD)\u00a0<\/b>alongside our courier partners,<b>\u00a0Pgeon Prime, DHL eCommerce and J&amp;T Express<\/b>! Let your customers pay for your product directly in cash the moment their parcel arrives \ud83d\udcb5.<\/p><p>It gives a hassle-free experience for your shoppers who prefer keeping their financial information private \ud83d\udd12 and \u00a0builds trust towards your brand \ud83d\udc6e.<\/p><\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\">\u00a0<\/div><h6 class=\"vc_custom_heading\">Cash On Delivery Payment \ud83e\udd32\ud83d\udce6<\/h6><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><table><tbody><tr><td><strong>Courier<\/strong><\/td><td><strong>COD Charges\u00a0<em>*Whichever is higher<\/em><\/strong><\/td><\/tr><tr><td><b>Pgeon Prime<\/b><\/td><td>RM4 or 3% of parcel value<\/td><\/tr><tr><td><b>DHL eCommerce<\/b><\/td><td>RM5 or 2.5% of parcel value<\/td><\/tr><tr><td><b>J&amp;T Express<\/b><\/td><td>RM5 or 3% of parcel value<\/td><\/tr><\/tbody><\/table><\/div><\/div><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p><em><strong>Note:<\/strong>\u00a0COD charges will be based on a fixed rate set by the courier company or the percentage fee of the parcel value, whichever is higher.\u00a0<\/em><\/p><\/div><\/div><div class=\"vc_message_box vc_message_box-standard vc_message_box-rounded vc_color-info\"><div class=\"vc_message_box-icon\">\u00a0<\/div><p><b>Pgeon Prime:<\/b><br \/>\ud83d\udc49 COD is applicable for parcel delivery with RM4.01 \u2013 RM1,000 COD amount.<\/p><p><b>DHL eCommerce:<\/b><br \/>\ud83d\udc49 COD is applicable for parcel delivery with RM5.01 \u2013 RM2,000 COD amount.<\/p><p><b>J&amp;T Express:<\/b><br \/>\ud83d\udc49 COD is applicable for parcel delivery with RM5.01 \u2013 RM1,000 COD amount.<\/p><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\">\u00a0<\/div><h6 class=\"vc_custom_heading\">Application Guide For COD \ud83d\udca1<\/h6><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p>\ud83d\udce2 To enable COD on your account, users are required to submit a form of interest via this\u00a0<a href=\"https:\/\/bit.ly\/3nn7NZS\">link<\/a>.<\/p><p>EasyParcel team will take 3-5 working days to review your submission. Once it has been approved, the COD feature will be automatically set up on your account \ud83d\ude09.<\/p><\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\">\u00a0<\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><h6 class=\"vc_custom_heading\">Steps To Enable COD Payment \ud83d\udc81<\/h6><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p>It\u2019s not difficult at all! \ud83e\udd13 Follow these easy peasy steps to enable the COD delivery orders you\u2019ve planned for your customers.<\/p><\/div><\/div><div class=\"wpb_single_image wpb_content_element vc_align_center\"><figure class=\"wpb_wrapper vc_figure\"><div class=\"vc_single_image-wrapper vc_box_border_grey\"><img loading=\"lazy\" class=\"vc_single_image-img attachment-large\" src=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/08\/MY-500x500-How-COD-Payment-Work-For-Web-Use-Pgeon-Prime-DHL-and-JNT-13-3.png\" sizes=\"(max-width: 501px) 100vw, 501px\" srcset=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/08\/MY-500x500-How-COD-Payment-Work-For-Web-Use-Pgeon-Prime-DHL-and-JNT-13-3.png 501w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/08\/MY-500x500-How-COD-Payment-Work-For-Web-Use-Pgeon-Prime-DHL-and-JNT-13-3-300x177.png 300w\" alt=\"\" width=\"501\" height=\"295\" \/><\/div><\/figure><\/div><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p><strong>Step 1:<\/strong>\u00a0Book a courier with Pgeon Prime, DHL eCommerce or J&amp;T Express with a label that indicates \u2018Cash on delivery available\u2019.<\/p><\/div><\/div><div class=\"wpb_single_image wpb_content_element vc_align_center\"><figure class=\"wpb_wrapper vc_figure\"><div class=\"vc_single_image-wrapper vc_box_border_grey\"><img loading=\"lazy\" class=\"vc_single_image-img attachment-large\" src=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/06\/MY-500x500-How-COD-Payment-Work-For-Web-Use-10-1.png\" sizes=\"(max-width: 501px) 100vw, 501px\" srcset=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/06\/MY-500x500-How-COD-Payment-Work-For-Web-Use-10-1.png 501w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/06\/MY-500x500-How-COD-Payment-Work-For-Web-Use-10-1-300x180.png 300w\" alt=\"\" width=\"501\" height=\"301\" \/><\/div><\/figure><\/div><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p><strong>Step 2:<\/strong>\u00a0Fill in your sender &amp; receiver details as per usual.<\/p><\/div><\/div><div class=\"wpb_single_image wpb_content_element vc_align_center\"><figure class=\"wpb_wrapper vc_figure\"><div class=\"vc_single_image-wrapper vc_box_border_grey\"><img loading=\"lazy\" class=\"vc_single_image-img attachment-large\" src=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/06\/MY_500x500_How_COD_Payment_Work-_For_Web_Use-05-1.png\" sizes=\"(max-width: 500px) 100vw, 500px\" srcset=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/06\/MY_500x500_How_COD_Payment_Work-_For_Web_Use-05-1.png 500w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/06\/MY_500x500_How_COD_Payment_Work-_For_Web_Use-05-1-300x178.png 300w\" alt=\"\" width=\"500\" height=\"297\" \/><\/div><\/figure><\/div><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p><b data-stringify-type=\"bold\">Step 3:<\/b>\u00a0Under the column of \u2018Cash On Delivery\u2019, select to enable COD and a drop-down will appear for you to key in the \u2018COD Amount\u2019 that you want your receiver to pay to the courier.<\/p><\/div><\/div><div class=\"wpb_single_image wpb_content_element vc_align_center\"><figure class=\"wpb_wrapper vc_figure\"><div class=\"vc_single_image-wrapper vc_box_border_grey\"><img loading=\"lazy\" class=\"vc_single_image-img attachment-large\" src=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/06\/MY_500x500_How_COD_Payment_Work-_For_Web_Use-06-1.png\" sizes=\"(max-width: 500px) 100vw, 500px\" srcset=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/06\/MY_500x500_How_COD_Payment_Work-_For_Web_Use-06-1.png 500w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/06\/MY_500x500_How_COD_Payment_Work-_For_Web_Use-06-1-300x173.png 300w\" alt=\"\" width=\"500\" height=\"289\" \/><\/div><\/figure><\/div><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p><b data-stringify-type=\"bold\">Step 4<\/b><b data-stringify-type=\"bold\">:<\/b>\u00a0Have your parcel picked up by a courier from your doorstep or drop it off at a courier branch\/point.<\/p><\/div><\/div><div class=\"wpb_single_image wpb_content_element vc_align_center\"><figure class=\"wpb_wrapper vc_figure\"><div class=\"vc_single_image-wrapper vc_box_border_grey\"><img loading=\"lazy\" class=\"vc_single_image-img attachment-large\" src=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/06\/MY_500x500_How_COD_Payment_Work-_For_Web_Use-07-1.png\" sizes=\"(max-width: 500px) 100vw, 500px\" srcset=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/06\/MY_500x500_How_COD_Payment_Work-_For_Web_Use-07-1.png 500w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/06\/MY_500x500_How_COD_Payment_Work-_For_Web_Use-07-1-300x176.png 300w\" alt=\"\" width=\"500\" height=\"294\" \/><\/div><\/figure><\/div><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p><b data-stringify-type=\"bold\">Step 5<\/b><b data-stringify-type=\"bold\">:<\/b>\u00a0Upon arrival, courier rider will collect cash payment from the receiver.<\/p><\/div><\/div><div class=\"wpb_single_image wpb_content_element vc_align_center\"><figure class=\"wpb_wrapper vc_figure\"><div class=\"vc_single_image-wrapper vc_box_border_grey\"><img loading=\"lazy\" class=\"vc_single_image-img attachment-large\" src=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/07\/MY_500x500_How_COD_Payment_Work-_For_Web_Use-11-1.png\" sizes=\"(max-width: 501px) 100vw, 501px\" srcset=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/07\/MY_500x500_How_COD_Payment_Work-_For_Web_Use-11-1.png 501w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/07\/MY_500x500_How_COD_Payment_Work-_For_Web_Use-11-1-300x179.png 300w\" alt=\"\" width=\"501\" height=\"299\" \/><\/div><\/figure><\/div><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p><b data-stringify-type=\"bold\">Step 6<\/b><b data-stringify-type=\"bold\">:<\/b>\u00a0Make a withdrawal for your shipments within 7-14 working days once it is delivered. Status will be changed from \u2018Pending\u2019 to \u2018To Release\u2019 on the \u2018<a href=\"https:\/\/easyparcel.com\/my\/en\/allparcels\/cod\/\">COD Settlement<\/a>\u2018 page to request for the COD amount to be released into your bank account.<br \/><em>*For more info on status, scroll down our blog to refer to our FAQ.<\/em><\/p><\/div><\/div><div class=\"wpb_single_image wpb_content_element vc_align_center\"><figure class=\"wpb_wrapper vc_figure\"><div class=\"vc_single_image-wrapper vc_box_border_grey\"><img loading=\"lazy\" class=\"vc_single_image-img attachment-large\" src=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/06\/MY_500x500_How_COD_Payment_Work-_For_Web_Use-08-1.png\" sizes=\"(max-width: 500px) 100vw, 500px\" srcset=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/06\/MY_500x500_How_COD_Payment_Work-_For_Web_Use-08-1.png 500w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/06\/MY_500x500_How_COD_Payment_Work-_For_Web_Use-08-1-300x177.png 300w\" alt=\"\" width=\"500\" height=\"295\" \/><\/div><\/figure><\/div><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p><b data-stringify-type=\"bold\">Step 7<\/b><b data-stringify-type=\"bold\">:<\/b>\u00a0COD amount is released into your bank account within 5-7 working days after withdrawal request (COD charges will be deducted from the total amount directly).<\/p><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\">\u00a0<\/div><div class=\"wpb_single_image wpb_content_element vc_align_right\"><figure class=\"wpb_wrapper vc_figure\"><div class=\"vc_single_image-wrapper vc_box_border_grey\"><img loading=\"lazy\" class=\"vc_single_image-img attachment-full\" src=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2015\/07\/COD-GIF.gif\" alt=\"\" width=\"786\" height=\"351\" \/><\/div><\/figure><\/div><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p>\ud83d\udc49 COD payment option is available on the \u2018<a href=\"https:\/\/easyparcel.com\/my\/en\/single\/\">Single Parcel<\/a>\u2018 page after you\u2019ve booked a COD courier.<\/p><\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\">\u00a0<\/div><div class=\"vc_message_box vc_message_box-standard vc_message_box-rounded vc_color-info\"><div class=\"vc_message_box-icon\">\u00a0<\/div><p>\ud83d\udce2\u00a0Users requesting to withdraw money from the \u2018COD Settlement\u2019 page must ensure to update your bank details beforehand in the \u2018Bank Information\u2019 tab located in your \u2018<a href=\"https:\/\/easyparcel.com\/my\/en\/account\/profile\/\">Profile<\/a>\u2018 page.<\/p><p><img loading=\"lazy\" class=\"aligncenter wp-image-57071 size-full\" src=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/08\/bank-in-profile-1.jpg\" sizes=\"(max-width: 1920px) 100vw, 1920px\" srcset=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/08\/bank-in-profile-1.jpg 1920w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/08\/bank-in-profile-1-300x133.jpg 300w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/08\/bank-in-profile-1-768x342.jpg 768w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/08\/bank-in-profile-1-1024x455.jpg 1024w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/08\/bank-in-profile-1-810x360.jpg 810w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/08\/bank-in-profile-1-1140x507.jpg 1140w\" alt=\"\" width=\"1920\" height=\"854\" \/><\/p><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_grey\">\u00a0<\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p>\ud83e\udd14 Did you know that by having this option for your customers, you\u2019ll be able to\u00a0<b>attract a wider customer base as COD is a popular choice<\/b>\u00a0among consumers? Plus, you\u2019ll be able to reach customers that prefer cash payment and a\u00a0<strong>simpler transaction process<\/strong>\u00a0\u2013 receive the product, then pay for it.<\/p><p>Another great option to pay for delivery! Build customer trust with your brand through COD payment mode that assures them that their money is secured \ud83e\udd1d.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20afd6c elementor-align-center elementor-widget elementor-widget-button\" data-id=\"20afd6c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/bit.ly\/3uf8w3b\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Book COD Shipments Now<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f26955 elementor-widget elementor-widget-text-editor\" data-id=\"1f26955\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><em>Be sure to register\u00a0<a href=\"https:\/\/easyparcelmarketing.typeform.com\/to\/jYxoqY9i?utm_source=blog&amp;utm_medium=text-link&amp;utm_campaign=cod-authenticate-form&amp;utm_content=en&amp;typeform-source=blog.easyparcel.com\">here<\/a>\u00a0in order to kickstart your COD booking\u00a0<\/em>\ud83d\ude09<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9a5cd6 elementor-widget elementor-widget-toggle\" data-id=\"d9a5cd6\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.7.7 - 20-09-2022 *\/\n.elementor-toggle{text-align:left}.elementor-toggle .elementor-tab-title{font-weight:700;line-height:1;margin:0;padding:15px;border-bottom:1px solid #d4d4d4;cursor:pointer;outline:none}.elementor-toggle .elementor-tab-title .elementor-toggle-icon{display:inline-block;width:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon svg{-webkit-margin-start:-5px;margin-inline-start:-5px;width:1em;height:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-right{float:right;text-align:right}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-left{float:left;text-align:left}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-closed{display:block}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-opened{display:none}.elementor-toggle .elementor-tab-title.elementor-active{border-bottom:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-closed{display:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-opened{display:block}.elementor-toggle .elementor-tab-content{padding:15px;border-bottom:1px solid #d4d4d4;display:none}@media (max-width:767px){.elementor-toggle .elementor-tab-title{padding:12px}.elementor-toggle .elementor-tab-content{padding:12px 10px}}.e-container>.elementor-widget-toggle{width:var(--container-widget-width,100%)}<\/style>\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2281\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-2281\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Most Frequently Asked Question<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2281\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2281\"><div class=\"vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md vc_toggle_active\"><div class=\"vc_toggle_content\"><p><strong>Q: What happens when the receiver is not home \/ unable to pay cash to the courier upon delivery?<\/strong><br \/>A: In such an event, the receiver may request for a re-attempt delivery for another day to your chosen COD courier. For more information, please contact our\u00a0<a href=\"https:\/\/easyparcel.com\/my\/en\/contact-us\/\">customer service team<\/a>\u00a0who\u2019ll be able to assist you further.<\/p><p><strong>Q: Are card payments, e-wallet payments, QR payments, and online banking accepted as an alternative to make payment for the parcel(s) should the receiver fail to pay in cash?<\/strong><br \/>A: Unfortunately, no. All transactions from the receiver to the courier shall be made in cash payment only.<\/p><p><strong>Q: How will COD charges be charged onto my COD amount?<\/strong><br \/>A: COD charges will be based on the fix rate or percentage fee set by the courier, and will be deducted directly from the COD amount set by you. For example, if you book Pgeon Prime to ship your parcel at the COD amount of RM100:-<\/p><p>Pgeon Prime COD charges of RM4 or 3%, whichever is higher:<br \/>RM100 x 3% = RM3<\/p><p>As RM4 is the higher COD charges, this amount will be deducted directly from RM100 when you request to withdraw your COD amount from the \u2018<a href=\"https:\/\/easyparcel.com\/my\/en\/allparcels\/cod\/\">COD Settlement<\/a>\u2018 page.<\/p><p><strong>Q: When am I able to request for my COD amount to be withdrawn into my bank account?<\/strong><br \/>A: You can request a withdrawal within 7-14 working days once your shipment is delivered. Check the status of your parcel(s) in the \u2018COD Settlement\u2019 page. If it is shown as \u2018To Release\u2019, you are able to request by clicking on the \u2018Withdrawal\u2019 button at the top of the page.<\/p><p><strong>Q: When will my COD amount be released into my bank account after requesting a withdrawal?<\/strong><br \/>A: The EasyParcel team will be working to release your COD amount into the bank account provided in the \u2018Bank Information\u2019 tab of your \u2018<a href=\"https:\/\/easyparcel.com\/my\/en\/account\/profile\/\">Profile<\/a>\u2018 page within 5-7\u00a0working\u00a0days after request. Remember to keep your bank information updated so that we can release it into the correct bank account!<\/p><p><strong>Q: What does the status under the \u2018COD Settlement\u2019 page mean?<\/strong><br \/>A: The status indicates the stages that your COD order is under. Understand what each important status means by referring to this table:<\/p><table><tbody><tr><td><b>Status<\/b><\/td><td><b>Description<\/b><\/td><\/tr><tr><td><b>Pending<\/b><\/td><td>Users\u2019 shipment status will enter this stage after purchasing a COD order. In this status, users are unable to request withdrawal for any COD amount.<\/td><\/tr><tr><td><b>To Release<\/b><\/td><td>In this status, the COD amount will be available for withdrawal requests by users. The amount available for release will be shown on the \u2018COD Settlement\u2019 page here:<br \/><img loading=\"lazy\" class=\"aligncenter wp-image-56763 size-full\" src=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/07\/amount-to-release.jpg\" sizes=\"(max-width: 1920px) 100vw, 1920px\" srcset=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/07\/amount-to-release.jpg 1920w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/07\/amount-to-release-300x133.jpg 300w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/07\/amount-to-release-768x342.jpg 768w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/07\/amount-to-release-1024x455.jpg 1024w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/07\/amount-to-release-810x360.jpg 810w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/07\/amount-to-release-1140x507.jpg 1140w\" alt=\"\" width=\"1920\" height=\"854\" \/><\/td><\/tr><tr><td><b>Releasing<\/b><\/td><td>After users\u2019 request for a withdrawal, the COD status will be changed to \u2018Releasing\u2019. In this status, the EasyParcel team will be working to release the users\u2019 COD amount into the bank account as provided in the \u2018Bank Information\u2019 tab within 5-7 working days.<\/td><\/tr><tr><td><b>Released<\/b><\/td><td>In this status, the users\u2019 COD amount has been released into their bank account. Users can refer to the COD Payout Statement\/ COD Invoice links provided as indicated here:<br \/><img loading=\"lazy\" class=\"aligncenter wp-image-56766 size-full\" src=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/07\/payout-statement-11.jpg\" sizes=\"(max-width: 1920px) 100vw, 1920px\" srcset=\"https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/07\/payout-statement-11.jpg 1920w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/07\/payout-statement-11-300x133.jpg 300w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/07\/payout-statement-11-768x342.jpg 768w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/07\/payout-statement-11-1024x455.jpg 1024w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/07\/payout-statement-11-810x360.jpg 810w, https:\/\/easyparcel.com\/blog\/my\/assets\/uploads\/2022\/07\/payout-statement-11-1140x507.jpg 1140w\" alt=\"\" width=\"1920\" height=\"854\" \/><\/td><\/tr><\/tbody><\/table><\/div><\/div><div class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default vc_toggle_size_md vc_toggle_active\"><div class=\"vc_toggle_content\">\u00a0<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2282\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-2282\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Terms & Conditions<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2282\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2282\"><div class=\"vc_toggle_title\"><p class=\"vc_custom_heading\">\u00a0<\/p><\/div><div class=\"vc_toggle_content\"><ul><li>Cash On Delivery (COD) payment option is available to selected EasyParcel Malaysia users only.<\/li><li>Users interested in using the COD payment feature must submit the form linked in the blog under \u2018Application Guide For COD\u2019.<\/li><li>Orders made with the COD payment option shall be paid by the receiver to the courier in cash only. Other forms of payment (e.g. e-wallet payments, QR payments, and online banking) will not be accepted.<\/li><li>COD charges will deducted directly from the total amount of the COD order made by the user. Charges will be based on a fixed rate set by the courier or the percentage fee of the parcel value, whichever is higher.<\/li><li>Users must purchase a minimum COD amount that is greater than the fixed rate or the percentage fee of the parcel value set by the courier company.<\/li><li>Users must manually request for the COD payment to be released into the bank account via the \u2018<a href=\"https:\/\/easyparcel.com\/my\/en\/allparcels\/cod\/\">COD Settlement<\/a>\u2018 page. Request can be made within 7-14 working days once shipment is delivered. COD Settlement status will be indicated as \u2018To Release\u2019.<\/li><li>Users requesting to withdraw money must ensure to keep bank details updated beforehand via the \u2018Bank Information\u2019 tab located in the \u2018<a href=\"https:\/\/easyparcel.com\/my\/en\/account\/profile\/\">Profile<\/a>\u2018 page.<\/li><li>All COD payments will be released to the sender\u2019s bank account within 5-7\u00a0working\u00a0days after the user requests withdrawal via the \u2018COD Settlement\u2019 page.<\/li><li>EasyParcel shall not be held liable for any loss or damage to the parcel(s) occurring while not in the sole custody or control of the company.<\/li><li>EasyParcel reserves the right to amend any of the above terms &amp; conditions from time to time without prior notice.<\/li><\/ul><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>? With the aim of increasing new customers for your eCommerce business, getting there can be quite a challenge.\u00a0Hence, having access to\u00a0a\u00a0variety of flexible payment options to deliver your goods\u00a0can be a boon for your business ?. ? EasyParcel is rolling out\u00a0a new payment feature \u2013\u00a0Cash On Delivery (COD)\u00a0alongside our courier partners,\u00a0Pgeon Prime, DHL eCommerce [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":57999,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[47,50],"tags":[184,185,51,52,53,54,55,58,59,61,186,68,187],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.2.1 (Yoast SEO v19.7.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>[Update] EasyParcel Launches Cash On Delivery (COD): Let Your Receiver Pay Upon Parcel Arrival - EasyParcel<\/title>\n<meta name=\"description\" content=\"Pay for your parcel when it arrives at your doorstep via Cash On Delivery (COD) with up to 3 courier partners from now onwards.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[Update] EasyParcel Launches Cash On Delivery (COD): Let Your Receiver Pay Upon Parcel Arrival\" \/>\n<meta property=\"og:description\" content=\"Pay for your parcel when it arrives at your doorstep via Cash On Delivery (COD) with up to 3 courier partners from now onwards.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/website.easyparcel.rocks\/my\/cash-on-delivery\/\" \/>\n<meta property=\"og:site_name\" content=\"EasyParcel\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/easyParcel.my\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-03T03:59:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-29T05:53:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ep-website-media.s3.ap-southeast-1.amazonaws.com\/my\/wp-content\/uploads\/2022\/08\/COD-Payment-Is-Now-Available-On-EasyParcel.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1140\" \/>\n\t<meta property=\"og:image:height\" content=\"597\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"brandon\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@easyparcel\" \/>\n<meta name=\"twitter:site\" content=\"@easyparcel\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"brandon\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"13 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/website.easyparcel.rocks\/my\/cash-on-delivery\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/website.easyparcel.rocks\/my\/cash-on-delivery\/\"},\"author\":{\"name\":\"brandon\",\"@id\":\"https:\/\/website.easyparcel.rocks\/my\/#\/schema\/person\/19230c9d1d244c8073cdfeffbda72426\"},\"headline\":\"[Update] EasyParcel Launches Cash On Delivery (COD): Let Your Receiver Pay Upon Parcel Arrival\",\"datePublished\":\"2022-08-03T03:59:50+00:00\",\"dateModified\":\"2022-08-29T05:53:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/website.easyparcel.rocks\/my\/cash-on-delivery\/\"},\"wordCount\":1385,\"publisher\":{\"@id\":\"https:\/\/website.easyparcel.rocks\/my\/#organization\"},\"keywords\":[\"cash on delivery\",\"COD\",\"courier\",\"courier company\",\"delivery\",\"easyparcel\",\"easyparcelmy\",\"online delivery\",\"online parcel booking\",\"parcel delivery companies\",\"payment\",\"pgeon\",\"pgeon prime\"],\"articleSection\":[\"Announcement\",\"Couriers\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/website.easyparcel.rocks\/my\/cash-on-delivery\/\",\"url\":\"https:\/\/website.easyparcel.rocks\/my\/cash-on-delivery\/\",\"name\":\"[Update] EasyParcel Launches Cash On Delivery (COD): Let Your Receiver Pay Upon Parcel Arrival - 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