Maximum dimension is L + 2W + 2H =300cm, with greatest dimension not exceeding 150cm on one side.

Additional SGD3 surcharge is applicable for shipment that is fragile, with improper packaging or has exceeded machineable size of 80cm x 60cm x 60cm. The surcharge will be charged to your EasyParcel account.

S$75 will be charged for shipment exceeding 150cm on any side or shipment with L+ 2W+ 2H exceeding 300cm.

• For parcel with size not exceeding 324mm x 229mm x 65mm, SingPost will deliver it to recipient’s letterbox. For parcel with larger size that cannot be fit into letterbox, SingPost will deliver it to recipient’s doorstep.
• Additional S$3 surcharge is applicable for shipment that is fragile, with improper packaging or has exceeded machineable size of 80cm x 60cm x 60cm.
• S$75 will be charged for shipment exceeding 150cm on any side or shipment with L+ 2W+ 2H exceeding 300cm.
• For unsuccessful delivery, small parcel (up to 42cm x 37cm x 61cm) will be sent to POPStation, recipient will be notified via SMS to collect it within 3 calendar days. For larger items, 2 re-delivery attempts will be done. If not collected from POPStation (small parcel) or delivery attempts fail (large parcel), shipment will be returned to sender.
• All services are not available to P.O Box areas and restricted areas e.g. Changi Airport, Cargo Complex, Alps Avenue, PSA Terminal, Army Camps (CMPB, Gombak Base, Airbase, Naval Base, Police HQ, Prison Complex, Police Coast Guard Base, Woodlands & Tuas Checkpoints, Jurong Island) and island areas e.g. Pulau Ubin, Pulau Tekong, Southern Island and Lazarus Island.
• Parcel weight will be determined by either actual or volumetric weight (VW) or whichever is higher. Volumetric weight formula =(height x width x length)cm / 5000 . Use volumetric calculator
• Please be informed that once order booking has been made, there’ll be no changes on the collection and delivery details. EasyParcel and courier company will not be held responsible for wrong details that was entered by sender and no refunds will be given in this instance.