For failed delivery, shipment left in warehouse will be disposed after 30 days. Sender or receiver may contact our support team at [email protected] for assistance before disposal.

All rates quoted are nett rate inclusive of shipping fee only and does not include address correction fee by courier, customs duty and taxes, temporary import export charges, import taxes or duties and shipment return charges.

All services are not available to P.O Box areas, hotels and restricted areas.

Parcel weight will be determined by either actual or volumetric weight (VW) or whichever is higher. VM also applies if either one dimension is above 30cm.