Delivery address cannot be changed after parcel collection. Incomplete or inaccurate address may result in failed delivery.

Poorly or improper packaged parcels will be rejected for collection.

All rates quoted are nett rate inclusive of shipping fee only and does not include address correction fee by courier, customs duty and taxes, temporary import export charges, import taxes or duties and shipments return changes.

Parcel weight will be determined by either actual or volumetric weight (VW) or whichever is higher. VM also applies if either one dimension is above 30cm. Use volumetric calculator

All services are not available to P.O Box, hotels, FELDA and restricted areas.

Please be informed that once order booking has been made, there’ll be no changes on the collection and delivery details. EasyParcel and courier company will not be held responsible for wrong details that was entered by sender and no refunds will be given in this instance.