Simply top up your EasyParcel account with credit to book deliveries as you go. Every top up package comes with different attractive rates and benefits.

The cost of a delivery will depend on its size, weight, destination and courier rate. The majority of our most delivered parcels cost minimum S$2.99.

It is best to pay using EasyParcel credit to save time and enjoy much lower delivery rate. Otherwise, you may pay for each individual orders using “Instant Pay” at normal rate. You can only choose either 1 of the payment methods in a single order.

Your account will be reverted to a normal rate after the promo duration ends. However, you can renew your account to a new promotion rate by topping up again. For eg:

• You’ve made an EP2000 top up on Jan 1 that unlock promotion rate for 6 months.
• After June 30, your account will switch back to normal rate.
• If you have remaining credit and you make a EP500 top up again on July 1, you will be able to enjoy a new promotion rate along with the remaining balance.

EasyParcel credit is valid for (1) year from your latest top up date. You can further extend the validity of all your credit balance for 1 year from your most recent top up date by topping up any package.
You will receive email reminder before your credit expires. Sign in to see your credit balance here.

Unfortunately, no refunds will be offered.

Yes, we accept top up via offline. However, it might take up to 3 working days for credit, discounts and package benefit to reflect in your account.
For instant top up, may proceed with debit/credit card payment or online FPX bank transfer.

Your promo rate and benefits will renew according to your most recent top up package. For example, if you were enjoying EP2000 benefits and if you made an EP500 top up, your promo rate and benefits will be based on EP500 package.