Ship With EasyParcel, Ship With Peace

No stress, no worries, as we’ve got you with courier insurance coverage. We know the importance, so we deal with every parcel like it is ours.

One Stop Shipping Insurance Coverage

Damaged parcel reimbursements, parcel lost coverages, our courier partners and us are here for your shipment’s security.

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Why Use EasyParcel’s Insurance Coverage?

Uncertainties exist, so get financial protection and compensations with our shipping insurance coverage.

1. All deliveries automatically covered

All shipments booked with EasyParcel come with courier insurance coverage. View more about Basic Insurance here.

2. Easy procedure

On top of the auto-applied Basic Insurance, you can easily file for an extra nett RM50 coverage in the event of a damaged or lost parcel. View more about InsurePlus here.

3. Choices for different needs

You get free parcel lost coverage with Basic Insurance and InsurePlus. If you’re delivering expensive items and wish to get up to RM10,000 coverage, you can pay an extra of 2% - 5% of your parcel value with EasyCover.

4. Peace of mind

If you’re shipping with us, your parcel is in good hands. If anything unfortunate happens to your shipment, we’ve got generous courier insurance coverages and our super helpful customer support team.

Frequently Asked Questions (FAQ)

1. What should I do if my parcel is damaged or lost?

We are sorry to hear that, kindly approach our customer support team immediately and they will assist you on the claiming process with high priority.

2. What are the types of shipping insurance coverage?

We offer 3 types of shipping insurance coverage, which are Basic Insurance, InsurePlus and EasyCover.

3. Do I have to pay in advance for insurance coverage?

Basic Insurance will be automatically applied to all parcels for free, but users can claim extra reimbursements by applying for InsurePlus for domestic shipments. To claim up to RM10,000, kindly select EasyCover when booking for a shipment.

4. How do I file an insurance claim for a lost parcel?

Head over to your dashboard and click on ‘All Parcels’ in the left menu. Select ‘Parcel Status’, locate your parcel tracking number and click on the 3-line-icon on the far right. Select ‘Report’ and proceed with the details.

5. What if I have more enquiries about parcel insurance?

Reach out to our customer support team and solutions will be on the way.

Kelayakan Kami

EasyParcel memperoleh kepercayaan pelanggan dengan tanggungjawab, responsif dan penyelesaian. Tidak kira kerosakan penghantaran atau kes kehilangan bungkusan, perlindungan pelbagai jenis boleh menampung setiap isu.

Every parcel matters, every cent counts.

Protect your parcel value with our courier insurance coverage.
We’re not only about convenience and accuracy, we insure and address the risks of your shipments.